Using AI to Automate Customer Service Processes
Project The primary objective was to introduce AI-powered capabilities into customer service processes. The platform enables: By automating manual and repetitive activities, the solution improved […]

j-labs Experts are involved in A-Z development of Client’s core platform and its fundamental modules and functionalities including Onboarding, Authentication, Authorization and Data Processing.

Our Client is one of the largest fintech companies and a leading digital investment platform operating across key Western European markets. The company provides a brokerage platform with competitive trading conditions and cash yield products, as well as digital investment and wealth management services, including diversified ETF-based portfolios and thematic investment options.
Our cooparation started in 2018 and j‑labs teams’ volume has been organically growing to 28 FTE now.
Due to the Client’s ambitious expension and growth plans they needed a reliable long-term IT partner to support some of their projects like:
j-labs Experts are involved in A-Z development of Client’s core platform and its fundamental modules and functionalities including Onboarding, Authentication, Authorization and Data Processing.
For 8 years, j‑labs has acted as a long-term technology partner and an extension of the Client’s engineering organization. The collaboration has organically grown to 28 FTE and includes senior specialists in Backend, Frontend, DevOps/Cloud, Mobile, and Data Engineering.
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Using AI to Automate Customer Service Processes
Project The primary objective was to introduce AI-powered capabilities into customer service processes. The platform enables: By automating manual and repetitive activities, the solution improved […]

Digital Finance Platform Co-Development
Client Our Client is one of the largest fintech companies and a leading digital investment platform operating across key Western European markets. The company provides […]




