FAQ - Frequently Asked Questions
IT outsourcing
What is IT outsourcing?
IT outsourcing is a strategic approach you can adopt to prepare your company for new challenges. It involves delegating specific tasks or projects to an external partner – such as j‑labs – who provides you with the expertise, knowledge, and time of a team of specialists. At j‑labs, we offer an entire team, including senior developers and a Delivery Manager who oversees the project, ensuring everything runs smoothly and according to plan, delivering results that meet your expectations.
Why choose IT outsourcing?
There are many advantages, but if we had to highlight just three, they would be:
- You don’t need to restructure your company internally or expand your in-house team for the first major project – outsourcing is a flexible solution that gives you great freedom in planning your operations.
- You gain access to specialists with an average of ten years of experience who are dedicated to leveraging their expertise for your project. Finding highly senior and accountable developers isn’t easy!
- You free up resources within your company, optimizing time and costs related to IT operations. With a capable external team, you’ll be unstoppable!
Which companies benefit from external IT support?
IT outsourcing, or external IT support, is suitable for all companies that need flexible and efficiency-boosting solutions. External IT support is particularly helpful when:
- You are looking for agile solutions for IT projects -> choose our Agile Project service. Show us your project, and we’ll tailor a team of developers to fit!
- You need to delegate a project externally because your team lacks the time or skills -> opt for the Team Extension service and start collaborating with outstanding j‑specialists in the Time & Material model!
- You’re missing developers with specific competencies in your team -> select our IT Staff Augmentation or IT Team Augmentation services to expand your team’s capabilities. You manage the project; we just help.
Collaboration
What are the payment models for IT outsourcing?
At j‑labs, we operate on a Time & Material model, which means you pay for the actual time our team spends and the resources (e.g., technologies or tools) used to execute your project. Compared to the Fixed-price model (a fixed fee), Time & Material better reflects the actual work effort.
What services does j‑labs offer?
At j‑labs, we provide IT project outsourcing and developer outsourcing. This means you can either entrust us with the entire project, and we’ll handle it from start to finish (models: Team Extension, Agile Project Outsourcing), or we can provide experienced developers to support and complement your team’s skills (IT Staff Augmentation, IT Team Augmentation).
What benefits does collaboration with j‑labs offer my company?
You don’t have to make huge investments in developing your department to deliver a great tool or complete a long-delayed project that lacked time, space, and internal budget. By partnering with j‑labs, you gain:
- The experience and time of senior-level specialists.
- A trusted and reliable business partner.
- Freedom and flexibility to scale your business.
- Completely new opportunities that would be unattainable without outsourcing.
What are the costs of IT services for businesses? What determines the cost of collaboration?
All services are priced individually, depending on the number of people you need and their seniority. If you’d like an exact quote – contact us! Since we either do our work well or not at all, we want to dedicate as much time as you need.
Do you also work with large companies?
Absolutely! Our solutions perfectly meet the needs of large companies with big ambitions that aim to keep growing. We’ve completed projects for companies like Bijou Brigitte, Circle K, DB Schenker, and Crif.
Why collaborate with us?
IT outsourcing with j‑labs is secure because:
- We employ experienced IT specialists who have already successfully delivered numerous projects. We typically select professionals with at least five years of experience to ensure we offer you the best developers in the industry.
- We prioritize data security for your company – working on your project, we adhere to high data protection standards and handle all information confidentially. Everything is covered in the contract.
- We are transparent, giving you insight into every project stage – we have nothing to hide! And our punctuality speaks for itself.
- A dedicated Delivery Manager ensures your project is always supervised – you don’t have to worry about its progress. We know what, how, and when to do it to deliver results on time.
- We understand that business needs evolve – that’s why our collaboration and billing models are flexible. Our clients’ needs always come first.
How do we select experts for your project?
Curious about how we choose developers for specific projects? It’s straightforward:
- Based on the project’s specifics, we determine the technological expertise needed for the team. What experts should be involved? What should they specialize in? Is a Delivery Manager required?
- We select specialists with experience in specific technologies, programming languages (e.g., Java, Python, Kotlin), frameworks (e.g., Angular, React, Spring), or tools (e.g., AWS, Azure).
- We also consider the industry – experts with experience in a particular sector often better understand market specifics and naturally implement the most effective solutions.
- If the project requires a fast turnaround, we may choose a larger number of specialists to ensure timely delivery, with availability being a key factor alongside expertise.
- Soft skills are equally important! If we know a project requires significant collaboration, we’ll select individuals who excel in teamwork.
- We always strive to consider the candidate’s preferences regarding the type of project/technology – when they’re happy and well-matched to the project, they support it longer and more effectively.